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Our Terms, Your Rights on rebate99a

These legal terms set out how rebate99a operates your account, handles your data, and manages access to the platform where local law permits. Read through each section so you know exactly where you stand before you start.

Account TermsData & PrivacyJurisdiction NoticeCookie PolicyContact Rights
rebate99a Our Terms, Your Rights on rebate99a
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Data Handling

We collect only the information needed to operate your account — registration details, transaction records, and device data. We do not sell your personal data to third parties outside of what is required by law.

Cookie Policy

Cookies on rebate99a track session state and payment flow — for example, keeping your Touch 'n Go eWallet or Boost selection active during a deposit. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately and we will freeze the account wallet pending a security review.

Data Retention

Account and transaction records are retained for the period required under applicable financial regulations. You may request a copy of your data or ask for deletion of non-mandatory records by contacting our support email.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Matters

Team online

Live Chat

For account-specific legal queries — such as data access requests or account closure — start with live chat. Our team can escalate to the compliance desk directly from the chat window.

Email Support

Send formal written requests, including data deletion or policy clarification, to our support email. We log every submission and follow up with a reference number for your records.

Account Help Centre

The Help Centre covers common legal questions: how to request your data, how to update account details, and what happens when an account is flagged for review.

Common Legal and Policy Questions

These are the questions we hear most often about account rights, data access, and how our terms work in practice for players in Malaysia, including those in Klang and across the country.

Access depends on your local jurisdiction. We recommend checking whether online gaming is permitted where you are located before creating an account. Use is available only where local law permits.

Send a written request to our support email with your registered account details. We will verify your identity and provide the relevant data within a reasonable timeframe, logged with a reference number.

You can request deletion of non-mandatory personal data. Transaction records required under financial regulations must be retained for the legally prescribed period, but other profile data can be removed on request.

We will notify you via your registered contact. You can raise a formal dispute through live chat or email. Any balance in your account wallet remains accessible pending the outcome of the review.

Our terms cover the platform side of every transaction. The payment provider's own terms — whether Touch 'n Go eWallet, GrabPay, or Boost — apply separately to the transfer on their end.

We post updates on this page. Continuing to use the platform after a change is published means you accept the revised terms. Check this page periodically if you want to stay current.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.